Tools

Challenge

To gain a competitive advantage Search Acumen wanted to offer their customers a unique and secure platform. Their vision was to create a...

Solution

Through our partnership, we have developed a deep understanding of Search Acumen’s vision and values. This has allowed us to...

Challenge

While the UK’s departure from the European Union impacts many industries, the customs clearance sector has been significantly...

Solution

The project kicked off with a series of Solution Design workshops. In these, ChannelPorts explained their business processes and...

Challenge

There are a number of variables in the law industry that must be taken into consideration when introducing legal tech. These include...

Solution

Through our DiGence® process, we identified three key priorities that would help Morr & Co scale their business sustainably and would allow...

Challenge

Search Acumen regularly engages in strategy sessions with Geeks for a detailed assessment of their day-to-day operations, finding...

Solution

To break through this barrier to growth, Geeks developed a custom Machine Learning model, trained to classify emails into different...

Impact

‘AI agent’ Instantly reviews and processes ≥90% of incoming emails with no human assistance. Over 58,000 emails...

Challenge

Common challenges across the education sector are disconnected solutions, ageing infrastructure that's often not built for purpose, and...

Solution

We brought together the Lord Wandsworth College team, and mapped out every touchpoint involving both students and teachers, from paperwork...

Impact

We brought clarity, showing the current state of play using data, aligning all teams on the priorities and increasing cross-functional...

Challenge

In alignment with their steadfast commitment to continuous improvement, Reed in Partnership directed their focus towards identifying...

Solution

We brought together the team at Reed in Partnership to talk about the challenges and opportunities within their organisation before...

Impact

Reed In Partnership experienced a shift in mindset, with team members embracing new perspectives and approaches to problem-solving. We...

Challenge

Whilst their products are state of the art, they faced a real challenge of international coordination and managing logistics to keep pace...

Solution

We reviewed every business process, and customer touchpoint, and we found main areas where we could speed up manual processes, reduce...

Impact

All orders were reviewed via email, agreed upon, and sent to process the full quote, involving multiple emails and internal touchpoints....

Challenge

Initially seeking a digital e-learning platform for on-site employees, Houston Cox saw an opportunity to not only digitalise their...

Solution

The unique culture of the business and their focus on customer excellence and innovation, in addition to the rigidity of ERPs, adoption of...

Impact

This transformative solution catalysed engaged and interactive learning experiences, enhancing employee knowledge retention and testing...